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Help: Viewing Spam

How we filter your spam, questions about the Spam section and spam in general.

Viewing spam in the Spam Section

  • How can I view Held Messages?
  • How can I view Bounced/Blocked Messages?
  • What does it mean to "Release Checked + Delete Others"?
  • How can I review my spam more quickly?
  • How can I delete my spam?
  • Do I need to delete my spam?
  • What is in the "For Review" View?
  • What is in the "Quick Check" View?
  • What is Delivery Status, and what can it tell me about my released messages?
  • Tips on Spam Section advanced features.
  • See spam time displayed in your local time zone
  • How can I clear my OLD spam from your site?
  • What does it mean when the From: address and Envelope Sender don't match?

Emailed Reports and RSS

  • Can I stop my reports from going to certain forwarding addresses?
  • Which spam view should be sent?
  • I'm not getting my emailed reports. Should I switch to the summary?
  • What is the RSS feed?
  • Can you turn off my spam reports or change their frequency?

Troubleshooting and Questions

  • I'm not seeing any messages in my Spam list!
  • How does Pobox identify spam?
  • How can I report spam that Pobox missed (false negatives)?
  • I increase my spam slider, but I still get the same amount of spam. Help!
  • Why can't I disable all spam filters?
  • I never received my released message!
  • Why can't I release all my spam?
  • What is my "Spam" folder?
  • Why are you catching messages from my own email address?
  • Why was this legitimate message picked up by a country filter?

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